CUSTOMER SUPPORT
We’re here to help.
Questions about your product, order, shipping, installation or return request? Send us the relevant details and our support team can review the issue.
Order support
For questions about an order, include the email address used at checkout and your order number if available.
Shipping support
If you are waiting for an order, include your order number and any tracking information already provided to you.
Product support
For installation or product-use questions, tell us what you are trying to do and describe the issue as clearly as possible.
HOW TO CONTACT US
One email is enough.
1
Email usWrite to help@aurenzacares.com.
2
Include your order detailsAdd your order number and the email address used at checkout.
3
Explain what you needTell us whether your request concerns shipping, tracking, installation, the product itself or a return.
Store information: Aurenza Cares is operated by CLEARPOINT ADMINISTRATION LTD, Company No. 17438566, registered in England and Wales. Website: aurenzacares.com.